Ambient Clinical Documentation · Assurance Record
Heidi Scribe
Heidi Health · Ambulatory/primary care, emergency departments and surgical theatres; in-person and telehealth · Cloud SaaS (web and mobile) with freemium self-serve onboarding; API/embed EHR integrations; custom terms and hosting for enterprise
Decision summary
- Suitable for
- Individual clinicians, group practices and health systems across the US, UK, Canada, Australia and New Zealand; includes NHS super-partnerships (Modality Partnership) and US health systems (Beth Israel Lahey Health)
- Documentary gate
- Passed
- Scenario match
- Matches this scenario — Enterprise ambient documentation
- Comparability
- Not yet comparable in this scenario
- Decision readiness
- AGING — Provisional
- Documented evidence
- 6 of 7 evidence claims independently confirmed · confidence Moderate
- Critical unknowns
- scaled production deployment
- Last independent review
- 2026-08-27
independent reportTechCrunch (Oct 5, 2025): "On Monday, the company announced a $65 million Series B led by Steve Cohen’s Point72 Private Investments. It also…2025-10-05
Exact claim. TechCrunch (Oct 5, 2025): "On Monday, the company announced a $65 million Series B led by Steve Cohen’s Point72 Private Investments. It also announced a new tool: an AI agent that calls patients on behalf of the doctor."
- Source
- techcrunch.com
- Type
- independent report
- Published
- 2025-10-05
- Retrieved
- 2026-08-27
- Verification
- excerpt_matched
- Confidence
- not stated
- Reviewer
- healthit-gate-v1
- Claim version
- v1
- Supports
- market_durability
- Score contribution
- Feeds market durability
Independent source. Methodology and sample vary by report; read the underlying method.
Open techcrunch.compress releaseHeidi Health announcement: "Modality and Heidi Launch Largest AI Medical Scribe Rollout" — Modality Partnership, the NHS’s largest GP super-…2026-06-26
Exact claim. Heidi Health announcement: "Modality and Heidi Launch Largest AI Medical Scribe Rollout" — Modality Partnership, the NHS’s largest GP super-partnership, deploying Heidi across its practices.
- Source
- heidihealth.com
- Type
- press release
- Published
- 2026-06-26
- Retrieved
- 2026-08-27
- Verification
- excerpt_matched
- Confidence
- not stated
- Reviewer
- healthit-gate-v1
- Claim version
- v1
- Supports
- deployment_traction
Vendor or press announcement. Verify material claims against primary filings or contracts.
Open heidihealth.compress releaseHeidi Health (Jul 29, 2026): "New York, NY – Heidi, the AI Care Partner used in around 2.7 million patient interactions globally each week, …2026-07-29
Exact claim. Heidi Health (Jul 29, 2026): "New York, NY – Heidi, the AI Care Partner used in around 2.7 million patient interactions globally each week, today announced the formation of its inaugural United States Customer Advisory Board, a group of 12 physicians and clinical leaders."
- Source
- heidihealth.com
- Type
- press release
- Published
- 2026-07-29
- Retrieved
- 2026-08-27
- Verification
- excerpt_matched
- Confidence
- not stated
- Reviewer
- healthit-gate-v1
- Claim version
- v1
- Supports
- deployment_traction
Vendor or press announcement. Verify material claims against primary filings or contracts.
Open heidihealth.comindependent reportAustralian Financial Review (Apr 17, 2026): Heidi’s annualized revenue reached US$50 million, up from roughly US$1 million two years earlier…2026-04-17
Exact claim. Australian Financial Review (Apr 17, 2026): Heidi’s annualized revenue reached US$50 million, up from roughly US$1 million two years earlier.
- Source
- afr.com
- Type
- independent report
- Published
- 2026-04-17
- Retrieved
- 2026-08-27
- Verification
- unverified
- Confidence
- not stated
- Reviewer
- healthit-gate-v1
- Claim version
- v1
- Supports
- economic_value
- Score contribution
- Feeds economic value
Independent source. Methodology and sample vary by report; read the underlying method.
Open afr.compeer reviewed studyReal-world AI scribe study (JMIR 2026) participant on Heidi: My hospital has been piloting Heidi, and I have used it extensively in the emer…2026-08-13
Exact claim. Real-world AI scribe study (JMIR 2026) participant on Heidi: My hospital has been piloting Heidi, and I have used it extensively in the emergency department (ED)
- Source
- pmc.ncbi.nlm.nih.gov
- Type
- peer reviewed study
- Published
- 2026-08-13
- Retrieved
- 2026-08-27
- Verification
- excerpt_matched
- Confidence
- not stated
- Reviewer
- healthit-gate-v1
- Claim version
- v1
- Supports
- evidence_strength
- Score contribution
- Feeds evidence strength
Peer-reviewed. Check population, setting, and applicability to your workflow before generalizing.
Open pmc.ncbi.nlm.nih.govvendor pageHeidi integrations page: Heidi integrates with every major EMR, including Epic, Best Practice, and Gentu. Embed Heidi inside your record for…2026-08-24
Exact claim. Heidi integrations page: Heidi integrates with every major EMR, including Epic, Best Practice, and Gentu. Embed Heidi inside your record for live documentation, or connect it to your EMR to sync notes instantly.
- Source
- heidihealth.com
- Type
- vendor page
- Published
- 2026-08-24
- Retrieved
- 2026-08-27
- Verification
- excerpt_matched
- Confidence
- not stated
- Reviewer
- healthit-gate-v1
- Claim version
- v1
- Supports
- interoperability
- Score contribution
- Feeds interoperability
Self-reported by the vendor. Independent verification is pending unless marked otherwise.
Open heidihealth.comindependent reportTechCrunch (Oct 5, 2025): Heidi Health "has returned more than 18 million hours to frontline healthcare providers from more than 70 million …2025-10-05
Exact claim. TechCrunch (Oct 5, 2025): Heidi Health "has returned more than 18 million hours to frontline healthcare providers from more than 70 million patient visits in 116 countries."
- Source
- techcrunch.com
- Type
- independent report
- Published
- 2025-10-05
- Retrieved
- 2026-08-27
- Verification
- excerpt_matched
- Confidence
- not stated
- Reviewer
- healthit-gate-v1
- Claim version
- v1
- Supports
- economic_value
- Score contribution
- Feeds economic value
Independent source. Methodology and sample vary by report; read the underlying method.
Open techcrunch.comVerified provider experience is not yet publishable. Fewer than five independent provider organizations have contributed eligible reviews. Reviewer mode is off. Experience never changes documentary scoring, freshness, or rank.
Buyer lenses — evidence-backed bands (not a 0–100 rank)
Deployment, integration, data handling
- Integration maturity
- announced — Announced or documented integration; marketplace listing not confirmed.
- EHR path
- Epic, athenahealth, eClinicalWorks, EMIS, Medical Director, Best Practice, Gentu, MediRecords
- FHIR / API
- UNKNOWN
Why unknown
Why. No reliable source on file. The platform does not infer values from weak sources.
What would close it. A primary source or independent verification.
- SSO
- Supported
- PHI / BAA
- Does not store session recordings; complies with HIPAA, GDPR, NHS data standards and Australian Privacy Principles; BAA available to every covered entity · BAA available
- Security attestations
- SOC 2, ISO 27001
- FDA status
- UNKNOWN
Why unknown
Why. No FDA listing found for this product's functions in the tracked category.
What would close it. An FDA 510(k)/De Novo listing, or a clear statement that no regulated function is claimed.
- Pricing
- Free tier; $110/user/month (Clinician plan, billed annually); custom Teams/enterprise pricing
Technical provenance
snap_8a8a4c9bb810aee3 · 2026-08-27T04:05Z · build 6a9fe1b
Forecast calibration is not in the public snapshot — shown as UNKNOWN rather than read from SQLite.
Known limitations
- Deployment traction is UNKNOWN.
Why unknown
Why. No reliable source on file. The platform does not infer values from weak sources.
What would close it. A primary source or independent verification.